The less you have to think about the ongoing support of your applications, the more time you can commit elsewhere. Intergen’s Managed Services team will manage your applications – whether we developed them or not – so that you don’t have to.
With the increasing need for information technology solutions to deliver value to your business, combined with a desire to reduce risk, you need a solid and dependable support offering.
Our team has a strong track record in end user support, technical escalation, defect fixes, enhancements and working with third party vendors. We focus on ensuring production systems work effectively, continue to meet requirements and are easily supportable.
What do our Managed Services offer you?
We help you with:
How do we do it?
Features of Intergen’s support offerings include:
- Phone: A dedicated helpdesk and a 24 x 7 hour call logging service
- Email: Support email and dedicated client delivery managers
- Team: A dedicated and personalised support team who understand your business and your application, including dedicated developers
- Flexibility: One size does not fit all, and we give you the ability to tailor support solutions to fit your requirements.