Created on
17 February 2010
Organisations often look to promote innovation programs as a way to succeed in the marketplace. In my experience, these types of initiatives usually fail during the planning phases.
innovation
Created on
21 October 2010
LPA HEALTH WARNING : Long post ahead – so if you prefer reading Tweets instead of blogs, here’s the abridged version (as a Tweet): @NZFinSecInnovation Innovation patchy. PFM growing. Social ubiquity unavoidable. Austerity is sexy. Watch niche players (esp. mobile). Everyone wants your data. FaceBank, anyone?
innovation,
financial services,
Personal Finance Management
Created on
22 February 2011
In 2010, we found that CRM efforts were largely focused on results-oriented activity, with special attention paid to sustainability and customer retention. CRM was primarily used as a platform for nurturing and developing a better understanding of customers and using this increased knowledge to develop relationships. This was critical to businesses as a result of the economic climate and the...
CRM,
innovation,
2011 predictions
Created on
25 November 2011
Want to ensure everyone is entering their timesheets? Trying to ensure everyone reads the latest HR policy? Need to increase survey participation rates? Simple: Just turn it into a game.
innovation,
SMARTS